How do I contact support and log a ticket?
The quickest way to get help is to log a ticket from your own dashboard, so your question and our reply stay together and nothing goes missing.
- Open your dashboard and choose Support in the menu.
- Press New ticket and describe what you were trying to do and what happened.
- Add a screenshot if you can. It helps us see exactly what you see.
- Press Send. We reply on the ticket and by email, and every reply stays on your Support page.
Tip: Before you write, search this help centre. Most questions have a short answer here.
Not able to sign in? Use the contact details at the bottom of this page and we will help you get back in.
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